Sport Wales Privacy Information
Effective 25 May 2018
We will ask for your consent to collect and process certain data.
You can also adjust your privacy settings at any time or contact our Data Protection Officer with questions.
We care about our customers and are committed to protecting their privacy and respecting their data. We hope these updates demonstrate that commitment and make your Sport Wales experience even better.
Our Privacy Statement
The Sports Council for Wales (trading as Sport Wales) are committed to protecting your privacy and personal information.
This policy (together with our terms of website use, and any other documents referred to in them) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will process it. By using our services (including visiting this website) you are accepting and consenting to the practices described in this policy.
For the purposes of the Data Protection Act 1998 and the General Data Protection Regulation ((EU) 2016/679) (GDPR), the data controller is SPORTS COUNCIL FOR WALES, Sophia Gardens, Cardiff, CF11 9SW. Registration number: Z5769715
Information we may collect from you:
We may collect and process the following data about you:
Information you give us. You may give us information about you (such as your name, address, telephone number, email address, financial and credit card information) by:
filling in forms on our websites in respect of setting up an account with us or applying for a grant;
corresponding with us by phone, e-mail or otherwise. This includes information you provide when you purchase our services, register to receive information and when you report a problem with our site; and
uploading information to our site as part of the services that we provide to you. This may include information about you and third parties (such as your customers and suppliers).
Information we collect about you. each of your visits to our sites, we may automatically collect the following information:
technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products or service offerings you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
What we do with the information you give us:
We use information you give to us in the following ways:
to carry out our obligations arising from any contracts between you and us and to provide you with the services and information that you request from us;
to notify you about changes to the site or our services;
to ensure that content from our site is presented in the most effective manner for you and for your computer;
if you are an existing customer, to provide you with information by email about other services we offer that are those that you have used or enquired about. If you do not want us to use your information in this way, you can click ‘unsubscribe' on any of our emails or change your preferences by clicking on the link at the foot of the email;
if you are not a customer, we will contact you by electronic means only if you have expressly consented to this (usually by signing up to our mailing list or ticking a box to receive such contact from us). If you no longer want us to use your information in this way, you can click ‘unsubscribe' on any of our emails or change your preferences by clicking on the link at the foot of the email;
We use information we collect from you in the following ways:
to administer our websites and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
to improve our websites to ensure that content is presented in the most effective manner for you and for your computer;
to provide you with services such as grants, facility use or membership;
as part of our efforts to keep our websites and data safe and secure.
Where we store your personal data:
We have appropriate technical and organisational measures in place to protect against unauthorised or unlawful processing of your information or its accidental loss, destruction or damage.
All information you provide to us is stored by us on secure servers within the European Economic Area, which are provided by our third-party hosting providers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our services, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The General Data Protection Regulation gives you the right to:
access information held about you, although we can refuse or charge for requests that are manifestly unfounded or excessive.
be informed about what type of information we hold about you.
rectify any information that we hold about you (for example, if it is inaccurate).
erase any information that we hold about you, subject to our legal obligations.
restrict how we process any information that we hold about you.
transfer any information that we hold about you to a third party.
object to our collection, processing or storage of any information that we hold about you.
not to be subject to automated decision-making (including profiling).
If you wish to exercise any of these rights, please email and we will be happy to assist.
How to get in touch
For all Data Subject Access Requests (DSARs) including requesting access, rectification, removal, transfer or objection to processing of your personal data, please email or write to Data Protection Officer, Sport Wales, Sophia Gardens, Cardiff, CF11 9SW.
For general Data Protection enquires or to contact our dedicated Data Protection Office, please email or write to Data Protection Officer, Sport Wales, Sophia Gardens, Cardiff, CF11 9SW.
Freedom of Information
For Freedom of Information Requests (FOI), please email or write to Freedom of Information Officer, Sport Wales, Sophia Gardens, Cardiff, CF11 9SW.